Optimising Vendor Management. Elevating Procurement, SRM, & APRA Compliance.
After watching countless vendor relationships turn from promising partnerships into costly nightmares, I made it my mission to change how organisations think about vendor management. I'm Agostino Carrideo—#1 Amazon bestselling author, strategic sourcing expert with 25+ years of experience, and the person major Australian banks call when million-dollar vendor relationships need saving.
What started as curiosity about why some vendor partnerships thrive while others fail has evolved into a proven methodology that's helped organisations across Australia transform their vendor ecosystems. From NAB to Australia Post, I've guided teams through complex negotiations, compliance challenges, and relationship rebuilds that seemed impossible.
Today, my focus goes beyond solving vendor challenges—I help organisations prevent them. Through Vendor Management Experts, I enable teams to build resilient partnerships and unlock the strategic value in their supplier relationships. By transforming vendors from cost centers to sources of competitive advantage, I ensure your third-party partnerships drive growth—not worry. Ready to elevate your vendor strategy? Let’s move beyond the basics—together.
Operational Resilience and Regulatory Confidence for APRA-Regulated Institutions
Vendor Management Experts provides APRA-regulated businesses and leading organisations with the end-to-end vendor governance needed for operational resilience and regulatory confidence. Our approach is built on proven frameworks that secure compliance, fortify partnerships, and deliver enduring value in a fast-evolving risk landscape.
Why This Matters Under CPS 230
For CIOs and compliance leaders, effective vendor management is essential to demonstrate both technical and operational due diligence. It forms the foundation for sustained compliance (Secured) while enabling stronger, more reliable third- and fourth-party partnerships (Assured), not just meeting regulatory minimums but setting a benchmark for vendor collaboration and resilience.
With over 25 years’ expertise in vendor management and procurement, I’ve supported Australia’s leading organisations through high-stakes negotiations, compliance overhauls, and complex supplier partnerships. My track record spans finance, professional services, IT, telco, infrastructure, and cloud—delivering results for major clients like NAB, Australia Post, and other top-tier enterprises.
From structuring multimillion-dollar contracts to rebuilding fractured global vendor relationships and guiding teams through CPS 230 compliance, I’ve helped businesses turn procurement challenges into measurable competitive advantages. My approach blends hands-on leadership, practical frameworks, and a commitment to fostering resilient, high-value vendor ecosystems.
Achieve regulatory certainty with expert-guided compliance assessments, CPS 230 gap analysis, and continuous monitoring for all material service providers and subcontractors.
Protect your operations with tailored vendor risk management strategies and in-depth supply chain mapping for third and fourth parties.
CPS230 Assurance
Build trust and assurance into every supplier relationship with robust contract governance, measurable performance standards, and transparent collaboration.
Transform vendor relationships from transactional to strategic—delivering mutual growth, resilience, and innovation alongside regulatory alignment.
Partnership Optimisation
Stay ahead of evolving APRA requirements and best practices with proactive guidance, training, and hands-on remediation support.
Regular updates to frameworks, processes, and documentation to align with evolving APRA guidance and industry best practices
Ongoing Support & Advisory
Continuous vendor monitoring and assurance
Ongoing evaluation of third-and fourth-party relationships to catch emerging compliance gaps and maintain APRA standards over time.
Support for future APRA or internal audits with reliable recordkeeping, performance documentation, and regulatory communications.
Strategic partnership governance
Dedicated oversight, relationship improvement, and innovation initiatives with material service providers to strengthen operational resilience and value creation for the future
Fourth-Party Oversight Expansion
Increased attention to extended supply chains and subcontractor relationships, as APRA’s expectations for deep oversight and resilience will persist.
Executive and Staff Mentoring
Mentoring sessions for technology and procurement leaders and their teams, equipping them with the knowledge and skills needed to effectively manage vendors and navigate complex vendor relationships.
“Agostino is a highly skilled leader with expertise in the value of mutually valued relationship building. He thoroughly understands the ecosystem of outsourcing, the benefits, and value creation when parties align their core values in their ongoing actions in business relations. Highly recommend working with Agostino for his positive insights and forward thinking based approach.”
Amanda Pugh - Vice President, Relationship Management - Genpact
“Agostino is a highly commercial sourcing manager with a deep appreciation of deal dynamics and the financial interests of the contracting parties.”
Lazaros Zikou - Senior Legal Counsel - CitiPower, Powercor and United Energy
“Charismatic expert in IT and Sourcing with sensational network of contacts. Agostino can design and deliver with equal depth. Highly recommended.”
David Ward - Managing Director - Mission Dynamics® - Board Chair, Non-Executive Director and Chair Advisory Board - Life Sherpa®
“Agostino is a very experienced senior procurement, vendor management and commercial manager who worked for me for over 3 years within NAB undertaking a large and diverse range of very complex and challenging procurement activities. He engaged very well with colleagues, stakeholders and suppliers alike, to obtain the best value outcome for NAB, whilst taking into consideration impacting factors including risk and regulatory requirements. Agostino was a valued team member who contributed significantly to our organisation.”
Philip Barrett - Head of Strategic Sourcing - Technology Infrastructure - National Australia Bank
“It has been a difficult relationship and you tempered the broader engagements to enable us to get resolutions and outcomes in pointing the NAB business to where they needed to be and that was desperately needed at the time. You also communicated honestly and with integrity enabling us to respond and act accordingly. Your level of experience and expertise is just what was needed for this engagement at this time. ”
Louise Breccione-Mattucci - Regional Sales Manager - Splunk Inc.
“Really appreciate the level of headedness you brought to Splunks discussions with NAB over the past year.”
Pat Breen- Regional Sales Director - Strategic Accounts - Splunk Inc.
“I am thrilled to endorse Agostino Carrideo for his outstanding contribution to the CST program's Gen AI Digitise Service Stream. Agostino played a pivotal role in helping us achieve a historic milestone: the first Generative AI Master Service Agreement and SOW in Australia Post's history.
At a critical juncture, Agostino stepped in to assist our Procurement team, offering invaluable guidance in this complex area. His calm demeanor and extensive experience were instrumental in helping our team accomplish this key strategic and critical path task. Without his expertise, we would have faced significant impacts on our timeline and deliverables.
Agostino's dedication and willingness to go the extra mile truly set him apart. His hard work and commitment were deeply appreciated by the entire team. Thank you, Agostino, for your incredible contribution to Australia Post's success in this groundbreaking initiative.”
Eric Thomas - Gen AI Digitise Service Stream Program Manager - Australia Post
Protect Your Savings: The Costly Consequence of Neglecting Vendor Management.
Without a rigorous Vendor Management process, 75% of the sourcing savings can disappear within 18 Months.
Professional Highlights
National Australia Bank (NAB) & Australia Post
As Senior Strategic Sourcing Consultant at NAB, I led high-stakes IT procurement initiatives, executive mentoring, and key compliance projects including CPS 230 remediation. At Australia Post, I managed multimillion-dollar vendor portfolios, overhauled frameworks, and resolved complex supplier challenges to create resilient, high-value outcomes for both organisations.
Distinguished Client Portfolio
Over 25 years, I’ve delivered results for Australia’s leading corporates—IBM GSA, KPMG, GE Money, BAE Systems, AGL Energy, Telstra, Origin Energy, SP AusNet, Capgemini, Jetstar, and Australian Unity. My sustained client relationships reflect a consistent record of trust and value across diverse sectors.
Recognition & Expertise
#1 Amazon Bestselling Author Vendor Management
Master's, Information Management and Systems (Monash University)
Senior Member / Board Director, Australian Computer Society (2016–2018)
Keynote speaker and mentor to hundreds of Technology and procurement professionals
Beyond Professional Life
As founder of BTM Group and co-owner of Hypervibe Australia, wellness and peak performance are woven into my work as much as vendor management expertise.
Having witnessed the toll of unmanaged stress and burnout in corporate environments, I curate practical wellbeing strategies—like micro resilience methods and stress management micro-talks—which effectively help teams handle high-pressure demands. During my tenure with organisations such as NAB, these sessions were received enthusiastically, boosting both professional and personal performance.
BTM Group and Hypervibe deliver wellness programs and products based on biofeedback, FDA-listed whole body vibration technologies, and the latest in longevity science. While these wellness services are offered separately from core vendor management engagements, they complement my mission: supporting clients in thriving personally and professionally.
Let’s build resilience together—ensuring procurement and technology success and personal wellbeing are never mutually exclusive.
Hear me on Real Conversations podcast where I share practical ways you can reduce your stress levels in the workplace and at home in order to pursue your life goals.
Let’s work together
Interested in working together? Fill out some info and I will be in touch shortly! I can't wait to hear from you!